Customer Service
Shipping
It takes 1-2 business days to process your order.
NO Cancellations once the items have been shipped.
Gifts ship by United States Postal Service (USPS). Fine Art ships by UPS, which includes insurance covering lost or damaged items during shipping.
Please keep in mind that I have no control over the couriers and your package once it has been shipped out. I cannot be held liable for any delays and damages to the package due to poor handling. Rest assured, I make sure to pack your orders carefully.
Contact the carrier for items lost during shipment.
Returns
NO Exchanges/Refunds for damaged or lost packages.
If your shipped goods come incomplete/incorrect please contact me at SCMFineArt2016@gmail.com so we can resolve the situation.
Customization
I am happy to customize your item, e.g., sign or initial it. However, this means that I cannot accept Returns or make Refunds for these items.
This restriction does not apply to the Artist signature on prints or paintings.